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  • The Fundamental Concepts of Excellence

    For an organisation to maximise the benefits of adopting the EFQM Excellence Model, a management team must first ensure that it is comfortable with . . .

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  • Excellence

    we define Excellence as the outstanding practice in managing the organisation and achieving results. Truly Excellent organisations are those . . .

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  • Business Excellence Model

    The Business Excellence Model is a nine-box model, originally developed by the European Foundation for Quality Management (EFQM). Its purpose is to "support the management of Western European organizations . . .

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